FAQ

No, we only sell products that are in hand and ready to ship. We do not take pre-orders to ensure we can always deliver what we list. From time-to-time we support wholesale orders, if this sounds like you please reach out.

Once your order is confirmed, delivery times depend on your location:

• Urban areas: 7-9 business days

• Rural areas: 7-9 business days

We trust Pass the Parcel Couriers.

Please noted - shipping delays may occur during busy periods, but we’ll always do our best to get your order to you quickly.

We take care to pack all items securely but cannot control what happens during transit. Once your order has been shipped, it is the courier’s responsibility to deliver it safely. If your package is lost or arrives damaged, we will provide support to you, please contact us within 48 hours (with photos) and contact the courier directly to make a claim.

Japanese card prices change frequently due to demand, availability, and currency exchange rates. Our prices reflect current market conditions at the time of listing, and we do our best to keep them competitive. Please note that prices may go up or down over time, and we cannot adjust past purchases.

Please refer to our shipping and returns policy. We do not accept returns for change of mind. However, if we make an error with your order (e.g., sending the wrong item), please contact us within 48 hours of receiving it, and we’ll work with you to resolve the issue. Due to the nature of collectible items, all sales are final. We do not offer refunds or exchanges if you change of mind or don't pull the cards you want.